FREQUENTLY ASKED QUESTIONS

End Customer Use

Q: How does a mobile phone user request a text offer?
A: Send a merchant's keyword (e.g., HOME1) to Promobilize short code of 74574.

Q: How much does it cost?
A: Promobilize and our business customers do not charge you a penny to use the service.  However, your carrier may charge you for outgoing and incoming text messages. Please consult your carrier to determine if and how much standard message rates are.

Q: How can I cancel a subscription and stop receiving messages from a Promobilize program?
A: You may stop messages at any time by replying to a Promobilize text message with word 'STOP'. If you would prefer not to use your phone to unsubscribe, you can send an email message to unsubscribe@promobilize.com and be sure to include your phone number and the list or lists you would like to be removed from.

Business Use

Q: What type of businesses can use Promobilize?
A: Our target market includes restaurants, retail services, entertainment venues, and real estate agents.

Q: What does it cost to send messages to my opt-in customers and prospects?
A: Contact us at sales@promobilize.com. Don't worry, we won't be beat on value.

If we did not answer your question, don't worry. You can always contact us at info@promobilize.com or 1-800-508-8308 if you have questions or comments.